Privacy Policy

1. Introduction

MiraiX AI App ("we," "us," or "our") provides an AI-driven data analysis platform designed to support decision optimization for individual accounts and businesses. We are committed to protecting the privacy of visitors and users of our website and services (collectively, the "Services"). This Policy describes the categories of information we may collect, how that information may be used, the circumstances under which it may be shared, and the choices available to you.

2. Information We May Collect

Depending on how you interact with our Services, we may collect the following categories of information:

Information you provide directly: such as your name, email address, and any details submitted through contact forms, account registration, or support requests.

Usage and technical information: such as IP address, browser type, device identifiers, pages visited, referring URLs, timestamps, and interaction data collected automatically as you navigate the Services.

Data submitted for analysis: if you upload, input, or connect data sets, account information, or other content for the purpose of running analysis through our tools, that content is processed in accordance with this Policy and any applicable service terms.

Cookies and similar technologies: small data files stored on your device that help us recognize repeat visits, remember preferences, and understand aggregate usage patterns.

3. How We Use Information

We may use collected information to operate, maintain, and improve the Services; to process and respond to inquiries; to personalize content and features; to monitor and analyze usage trends and performance; to detect, investigate, and prevent fraudulent or unauthorized activity; to communicate updates, security notices, and administrative messages; and to comply with applicable legal obligations.

4. Legal Bases for Processing

Where required by applicable law, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Services, and compliance with legal obligations. If you have questions about the specific basis applicable to your information, please contact us using the details on our Contact page.

5. Cookies and Tracking Technologies

We and third-party service providers may use cookies, web beacons, and similar technologies to recognize your browser, remember settings, and gather usage statistics. You can typically manage or disable cookies through your browser settings; however, doing so may limit certain functionality of the Services. This Policy does not cover the practices of third parties that we do not own or control.

6. How We Share Information

We do not sell personal information. We may share information with service providers who perform functions on our behalf (such as hosting, analytics, or customer support), subject to confidentiality obligations; with professional advisors where necessary; in connection with a business transaction such as a merger, acquisition, or asset sale; or where disclosure is required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MiraiX AI App, our users, or others.

7. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of any ongoing relationship, legal or regulatory requirements, and the need to resolve disputes or enforce agreements.

8. Data Security

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information you provide.

9. International Data Transfers

If you access the Services from outside the jurisdiction in which our servers or service providers are located, your information may be transferred to, stored, and processed in a country with different data protection laws than your own. Where required, we aim to implement appropriate safeguards for such transfers.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, update, or delete your personal information; to object to or restrict certain processing; to request portability of your data; and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

The Services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

The Services may contain links to third-party websites or services that are not owned or controlled by MiraiX AI App. This Policy does not apply to those third parties, and we encourage you to review their respective privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will revise the effective date at the top of this page. Continued use of the Services after any update constitutes acknowledgment of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact channel provided on our Contact page.